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Ushering in a new era of workforce engagement in Mining

June 4, 2024
 In mining every decision shapes the course of operations, and nothing is more important than people. Their perceptions and perspectives are critical to high performance. Yet traditional methods of gauging sentiment often fall short. By necessity decisions are often taken 
  • with gut feel
  • without any data 
  • without recent or granular data 
Annual staff satisfaction surveys go some way to filling in the blanks but are challenged with frequency as a topic can improve or degrade substantially when you consider that these surveys use annual data. Collation and distribution may add an additional 1-3 months to the data so leaders and managers are dealing with perspectives that may have changed. The other difficulty is getting the entire workforce to complete the survey. The nature of underground work it is sometimes difficult for those underground to access and complete a survey. Most organizations end up working with extremely small data sets if anything at all.

Digital Terrain set about re-imagine how sentiment and other data sets could be collected from those working underground. Enter PULSE QOD (Question of the day). By embedding a single question into our PLOD app we are able to build a picture over time of employee engagement and also against other themes like safety and risk or wellbeing, bullying and sexual harassment. Best of all it takes under 5 seconds for a miner to complete because it's embedded, simple, anonymous, optional and only asks a single question in a shift.

Pulse is achieving response rates of 50-80% because of the way these questions are asked and because of the ease of completing the question.

The pulse module is intuitive and efficient that it captures the heartbeat of your workforce in real-time, providing decision-makers with actionable insights at the touch of a button. Pulse empowers mining companies to stay ahead of the curve by putting timely and relevant information at their fingertips. 

One of its standout features is its ability to seamlessly integrate with existing collaboration platforms, such as Microsoft Teams. Imagine a scenario where anonymous data captured by Pulse is automatically pushed into a dedicated Teams channel, allowing decision-makers to share insights with stakeholders across the business. This streamlined approach not only enhances transparency but also facilitates collaboration and knowledge sharing on a whole new level. 

In the fast-paced world of mining, time is of the essence. Leaders, mine managers, safety teams and shift bosses no longer have to work with very old and incomplete data – they can access real-time insights whenever and wherever they need them. Pulse generates random questions that touch upon themes such as safety, engagement, and more. This ensures that every touchpoint with your workforce is maximized for efficiency and relevance, allowing decision-makers to make informed choices with confidence. 

Pulse is more than just a module for capturing data – it's a catalyst for transformation. By providing a broader view of workforce sentiment, Pulse enables trend identification and anticipation of challenges. Whether it's detecting a dip in safety morale or uncovering areas for improvement in safety, Pulse equips mining companies with the insights they need to drive meaningful change. 

Pulse represents a paradigm shift in how organisations can engage with their workforce. By harnessing the power of data capture and seamless collaboration, it empowers decision-makers to stay ahead of the curve and drive meaningful change with confidence. 

Why settle for the status quo on your most valuable resource when you can move ahead into the future of mining? 




Contact Digital Terrain to organise a demonstration of our system and upgrade to a Smart Mine Today.

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7 February 2025
Magman Stocktake New Features Stocktake compliance and balancing your magazine is a key regulatory requirement. Magman has always been focused on this through proactive alerting and email notifications. This has now been improved further by introducing a new stocktake validation workflow. This workflow prevents other transactions occurring if the magazine does not balance and requires approval via designated persons to proceed past an imbalanced magazine. The updated Magman system ensures seamless regulatory compliance and reduced downtime by enforcing users to complete a stocktake each shift prior to any other magazine transactions, removing any guesswork or administration level controls in the stock validation process and immediately requiring intervention if it does not balance. Here’s the new Magman stocktake workflow:
5 February 2025
In the bustling ecosystem of the mining industry, where efficiency and innovation are paramount, Digital Terrain's flagship product, Simbio, stands as the embodiment of synergy and harmony. Just as flowers and bees, or clownfish and anemones, thrive through their symbiotic relationships, Simbio brings together the diverse elements of Digital Terrain's portfolio to create a seamless, integrated solution that transforms the way mining operations are managed and executed. The Power of Symbiosis: Uniting Strengths for Unparalleled Success At its core, Simbio is about the interconnectedness of all components within the Digital Terrain suite. This revolutionary product combines the strengths of PLAN, MANAGE, PLOD, Magman, IoT, Digitisation Services, and Integration Solutions, forging a unified platform that enhances every aspect of mining operations. Just as bees and flowers depend on each other for survival and growth, each element within Simbio works in perfect harmony, ensuring that data flows seamlessly, operations run smoothly, and productivity reaches new heights. PLAN: The Blueprint for Success Every great endeavor begins with a plan, and in the mining world, precision planning is the cornerstone of success. Simbio’s PLAN module is the architect of operational excellence, providing detailed blueprints that guide every phase of the mining process. With real-time data access and sophisticated analytics, PLAN ensures that every decision is informed, every action is deliberate, and every outcome is optimized. It’s not just planning; it’s orchestrating a symphony of success. MANAGE: The Conductor of Operations Once the blueprint is set, the MANAGE module takes the baton, conducting the day-to-day operations with unmatched efficiency. MANAGE brings clarity and control, allowing operators to oversee every facet of the mining process in real-time. It’s the heartbeat of the operation, ensuring that everything runs in perfect rhythm, much like the harmonious relationship between clownfish and anemones, where each supports the other to thrive in their shared environment. PLOD: Precision and Performance In the fast-paced world of mining, precision and performance are paramount. The PLOD module of Simbio delivers just that, providing real-time tracking and reporting of on-site activities. It ensures that every action is recorded, every movement is monitored, and every task is executed with pinpoint accuracy. PLOD is the watchful eye that guarantees safety, boosts productivity, and drives the operation towards its goals. Magman: Mastering the Flow of Resources Resource management is the lifeblood of any mining operation, and Magman is the master of this domain within Simbio. It optimizes the allocation and utilization of resources, ensuring that every asset is used to its fullest potential. Magman is the keystone species in the Simbio ecosystem, balancing supply and demand, much like bees pollinate flowers to ensure the continuity of their symbiotic relationship. IoT: The Pulse of Innovation In the age of digital transformation, the Internet of Things (IoT) is the pulse that keeps the Simbio ecosystem alive. IoT integration within Simbio connects every piece of equipment, every sensor, and every data point, creating a network of intelligence that drives smart decision-making. It’s the neural network of the operation, sensing, communicating, and responding to the dynamic needs of the mining environment. Digitisation Services and Integration Solutions: The Backbone of Connectivity At the heart of Simbio’s success is its robust Digitisation Services and Integration Solutions. These elements ensure that all data is seamlessly integrated, all systems are connected, and all processes are digitized for maximum efficiency. It’s the foundation that supports the entire ecosystem, much like the interconnected roots of a forest that share nutrients and resources, ensuring the health and vitality of every tree. The Future of Mining: A Symbiotic Vision Simbio is more than just a product; it’s a vision for the future of mining. It represents the pinnacle of innovation, the epitome of efficiency, and the zenith of productivity. By harnessing the power of symbiosis, Digital Terrain has created a solution that not only meets the needs of today’s mining operations but also anticipates the challenges of tomorrow. Conclusion: Thriving Together In the grand tapestry of the mining industry, where every thread must be perfectly woven to create a masterpiece, Simbio stands as the ultimate tool for achieving symbiotic success. Just as flowers and bees, and clownfish and anemones, thrive through their interdependence, so too does the Digital Terrain portfolio, united under the banner of Simbio. Together, we are not just surviving; we are thriving, reaching new heights, and setting the gold standard for the industry. With Simbio, the future of mining is not just bright; it’s brilliant.
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